At ViajareSIM, we strive to provide the best experience to our customers. However, we understand that situations may arise where you need to cancel your purchase.
From now on, if you purchased an eSIM and:
✅ Your phone is not compatible.
✅ You changed your mind and haven't installed the eSIM yet.
We can offer you a refund of *50% of the payment*.
🔹 *Why is this charge applied?*
The acquisition of each customer involves associated costs, including:
• Advertising expenses.
• Technical support.
• Costs with the eSIM provider.
If you meet the mentioned requirements, you can request your refund through our customer service.
📌 *Important:*
• No refunds are made if the eSIM has already been installed.
• The refund is processed within 10-15 business days.
Thank you for choosing ViajareSIM for your connection around the world. 🌍📶
Travel without worries, we guarantee your connection.
We understand how essential it is to stay in touch with your loved ones while traveling. With ViajareSIM, you’ll always be connected, no matter where you are.
